Hp scanjet automatic document feeder driver free download

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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Information Need Windows 11 help?

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

Automatic Document Feeder (ADF) Not Working For Computer Scanning

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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan

We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

New member

‎05-21-2024 10:35 AM

HP Recommended Operating System: Microsoft Windows 10 (64-bit)

I have a Smart Tank 7301. I'm attempting to perform the scan within Adobe Acrobat X using the software's scan option. I have selected the Smart Tank as the target for scanning using the WIA driver (I don't have an option for a TWAIN driver). I have placed 4-5 sheets of paper in the automatic document feeder (ADF), but the unit only scans the flatbed and shows a blank white page after it completes. I have placed several sheets of paper in the ADF and used the unit as a copier in order to test the ADF and it works fine. Any ideas on settings that should be changed or other suggestions? Thank you.

HP Support Agent

Irwin6

10,421 360 451 HP Support Agent

‎05-22-2024 02:53 PM - edited ‎05-22-2024 02:54 PM

HP Recommended

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with scanning from ADF on your printer.

Please follow the steps below to fix the issue.

A) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.

B) If the issue still persists, uninstall the printer software by following the steps from this link and restart the devices.

C) Install the printer software by clicking on the link again and let me know if that resolves the issue.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as “ Accepted Solution ” if the issue is resolved and if you feel this reply was helpful click “ Yes ”.

I hope this helps.

Take care and have a good day

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “ Accept as Solution ” button. You can also show your appreciation, with a kudos, by clicking the “ Thumbs up " button!